Online Course Help

 Olivers Learning ExamFX

Welcome to everyone completing their Exam FX or Olivers Learning Course!

An AIL Agent Concierge will be in contact. They are here to help guide you through the course and assist in any questions you have regarding the course. Please save their number as they will be in contact with you throughout the course and reach out to them if you have any questions that is course related and they will be happy to help! 


Phone number: 469-609-2317

Email: ailagentconcierge@ailife.com

Text: 972-449-7741

Canada: How to Find Your Course

2. Select "Existing user login"

3. Select "My Courses" on the top

4. Scroll down, click on "HLLQP Full"

Canada: How to Set up Your CIPR Number

Fill out all of the information required

If you are living in Ontario the jurisdiction is "Financial Services Regulatory Authority of Ontario"

Put the CIPR you've just been given into your profile, click "Update"

Canada: Quick Course Overview

This is a cram-style course and when focused and driven to complete, can easily be completed within the 14 days allotted. In saying that, the point of this course is not to remember all the ins and outs - that's why it's all open book and multiple choice. To successfully pass the course you'll need to learn where to find the information by knowing what the question is asking for. Avoid reading the book unless there's a certain section you're struggling to grasp. Doing the Chapter Quizzes until you get 100% on each is enough to ensure you're learning and progressing. Continue doing the mock exams until you pass with at least an 85% to ensure a better pass on the certification! The pass rate for the certification exam is 60%.

DO NOT practice on the certification exam. They start to charge you after your third attempt.

It's also worth noting that the Provincial Exams are also all open book and multiple choice styled exams with a 60% to pass.

Looking at the course material you're probably wondering which Module should you do first. Start with Ethics. Do not do Module 2 as it is not tested in the Provincial Exam.

Module 1 and 4 are the easiest, Module 5 is the hardest while Module 3 is the longest. Take that information as you will to brace yourself in completing this course within 14 days. 

Canada: Here's How to Study! Ready to Dive in?

2. Use the search option. This is the key for success. Remember the point of this course isn't to read everything - it's to be a skilled searcher ! 

3. Click on "Take Quiz". This is how you complete the course! Dive in! Let's do a question together.

If the search icon does not show on the study notes - Click CTRL-F to search on Windows or Command-F on Mac. Learning how to search up words is key.

This question is clearly asking about the guardian and what they are permitted to do. Identifying the key word in the question early on, is how you'll find the answer quickly

We typed in guardian and two hits showed up. Both pages, 7 and 8 are part of Chapter 1 in the book. 

(If you're doing Chapter 10's Quiz for example and hits show up in a page that is clearly not in Chapter 10 (for example you get a search result for page 10). That's your indication that the answer is not going to be there, only hits showing up with the pages in Chapter 10 would have the answer you're looking for).

We found the answer! 

A Guardian in this example can make changes to existing policies on behalf of the insured. Converting their term insurance would fall in that category.

Canada: Review Your Results, it Helps!

Click on "Results" on the top

You now have access to every single Quiz you've attempted and all of the answers and as to why you got the questions right or wrong! Use this to learn and improve!

ExamFX US Course Help

Additional Study Tips v1.docx
Virtual Study Calendar Set Up.docx

To login to www.examfx.com please make sure you check your email from them to register your account after paying for the course. You will then be granted access to login.

It is made of 2 Sections - LIfe and Health.  Life has 6 chapters and Health has 7.  At the end of each chapter is a quiz.  You must pass the quiz in order to move forward.   Also if you don't get a question correct - it will tell you where to go in the chapter to do a focused review. 


When you register for the course, an email will be sent to you.  In that email it states to book online live virtual classes.  These classes are 8am-5pm.  You must be present for the entire class to get credit.  This is a zoom class with interaction with a live teacher.  It is recommended that you book these immediately.  When you complete both courses, you will receive a certificate for each. These classes can be taken twice if necessary. However they are only offered twice per week.  


Once you have completed either Life or Health, it gives you practice exams to write as many times as you want.  Also on ExamFX there are practice exam questions you can utilize.  You also have the ability to write the readiness exam.  Now the readiness exam you want to write the day before your actual course final exam.  


The other item you receive is an actual hard copy workbook in the mail.  It usually arrives within 3-5 days by mail.  


Recommended to Read the Life Manual and then do the virtual course.  And then repeat for Health.  


Mindy Hawes - Account Executive with ExamFX. 

Below is all of her contact information for guidance and help.

mindy.wagner@examfx.com 

Toll Free: 1-800-586-2253

Phone: 913-721-5643

Mobile: 816-810-1892

www.examfx.com